Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, provide personalised services, and ensure compliance with Australian gaming regulations. By accessing and using our website, you acknowledge that you have read, understood, and agree to the practices described in this policy. Last updated: December 26, 2025.
What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your browsing habits, preferences, and gaming activities. These files are created by the websites you visit and are stored locally on your device. Cookies can be either session-based, which expire when you close your browser, or persistent, which remain on your device for an extended period until manually deleted or they expire according to their set timeframe.
Types of Cookies We Use
Our platform utilises several categories of cookies to optimise your gaming experience and ensure compliance with Australian Gambling Regulation. Each type serves a distinct purpose in managing your account, protecting your security, and improving our services.
- Essential Cookies – These cookies are necessary for the basic functioning of our website and gaming platform. They enable you to navigate between pages, maintain your login session, process deposits and withdrawals, and access your account information securely.
- Performance Cookies – These cookies collect data about how you interact with our site, including pages visited, time spent on each page, and games played. This information helps us identify technical issues and optimise website performance.
- Functional Cookies – These cookies remember your preferences, such as language selection, display settings, and customised gaming options, allowing us to provide a personalised experience on your next visit.
- Advertising Cookies – These cookies track your browsing behaviour to deliver targeted promotional content and gaming offers that may be of interest to you, subject to Australian advertising standards and responsible gambling guidelines.
- Analytics Cookies – These cookies help us understand player behaviour, preferences, and gaming patterns. This data enables us to improve our services, develop new features, and enhance overall user satisfaction.
- Third-Party Cookies – These cookies are set by external service providers, including payment processors, security vendors, and analytics platforms, to facilitate transactions and monitor fraudulent activities.
Purpose of Cookie Usage
We use cookies for multiple legitimate purposes aligned with both user convenience and legal compliance requirements in Australia. Cookies enable us to authenticate your identity when you log in, maintain secure sessions throughout your gaming activity, and protect your account from unauthorised access. They facilitate smooth payment transactions, track bonus eligibility and play-through requirements, and support responsible gambling features such as deposit limits and self-exclusion tools. Additionally, cookies help us analyse player engagement, optimise game performance, identify preferred gaming categories, and personalise promotional offers within the bounds of responsible gaming practices.
Managing Your Cookie Preferences
You have the ability to control which cookies are stored on your device through your browser settings. When you first visit our platform, you will be presented with a cookie consent banner allowing you to accept, reject, or customise cookie preferences. You can choose to accept only essential cookies while declining optional categories such as advertising or analytics cookies. However, please note that disabling certain cookies may limit functionality and affect your gaming experience, including the ability to remember your preferences or process transactions efficiently.
How to Disable Cookies in Different Browsers
Managing cookies across different web browsers requires navigating to specific settings within each browser’s preferences or security options. The process varies depending on which browser you use, but the fundamental approach remains similar across all major platforms.
- Google Chrome – Access Settings, navigate to Privacy and Security, select Cookies and other site data, and choose your preferred cookie settings. You can block all cookies, allow all cookies, or manage site-specific exceptions.
- Mozilla Firefox – Open Preferences, go to Privacy & Security, locate the Cookies and Site Data section, and select either “Block all cookies” or “Block cookies and site data for content trackers”.
- Safari – Open Preferences, select the Privacy tab, locate the Cookies and website data section, and choose your preferred setting such as “Always block” or “Allow from websites I visit”.
- Microsoft Edge – Access Settings, navigate to Privacy and Security, find Cookies and other site data, and adjust your settings accordingly to control cookie storage and third-party tracking.
- Opera – Open Settings, go to Advanced, select Privacy & Security, and manage cookie preferences in the Cookies section with granular control over site-specific permissions.
Compliance with Australian Privacy Laws
Our cookie practices comply with the Privacy Act 1988 and Australian Privacy Principles, which govern the collection and use of personal information by organisations operating within Australia. We are committed to transparent data handling and only collect information that is reasonably necessary for the legitimate purposes of providing gaming services, ensuring account security, and meeting our regulatory obligations under the Gambling Regulation Act and state-specific gaming legislation. Players have rights to access, correct, and request deletion of their personal information, subject to legal retention requirements for financial and gaming records.
Third-Party Service Providers
Our platform integrates with reputable third-party service providers including payment processors, identity verification vendors, fraud detection services, and analytics platforms. These providers may set their own cookies on your device and are contractually bound to handle your data in accordance with Australian privacy standards and our stringent security requirements. We do not share your personal information with third parties for marketing purposes without your explicit consent, and all external service providers undergo regular security audits to ensure compliance with industry standards and data protection regulations.
Security and Data Protection
Cookies transmitted through our platform are encrypted using industry-standard SSL/TLS protocols to prevent unauthorised interception or modification. We implement advanced security measures including firewalls, intrusion detection systems, and regular security assessments to protect cookie data and prevent unauthorised access. Your gaming account credentials, payment information, and personal identifiers are protected through multi-factor authentication and secure session management protocols that exceed industry standards for online gaming operators.
Responsible Gambling and Cookies
Our platform uses cookies to implement and reinforce responsible gambling features as required by Australian gaming regulators. Cookies help track your gaming activity, monitor compliance with deposit limits and time-out periods, enforce self-exclusion requests, and remind you of your gambling history and spending patterns. Players can utilise cookie-based tools to set spending limits, control access during specific hours, and receive notifications when approaching predetermined thresholds. We encourage responsible gambling and provide resources including links to Gambling Helpline Australia and other support organisations accessible through our website.
Changes to This Cookie Policy
We reserve the right to modify this Cookie Policy at any time in response to changes in technology, regulatory requirements, or business practices. Any material changes will be communicated through prominent notification on our website, and continued use of our platform following such notifications constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed about how we collect and use cookies and similar technologies to enhance your gaming experience.
Contact and Support
If you have questions, concerns, or complaints regarding our cookie practices, data handling procedures, or wish to exercise your privacy rights under Australian law, please contact our customer support team. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act 1988 or Australian Privacy Principles. Our dedicated support team is available to address your concerns and provide additional information about our privacy and cookie policies.
Acknowledgment and Consent
By continuing to use our online gaming platform, you acknowledge that you have read this Cookie Policy, understand how cookies are used, and consent to their deployment in accordance with the terms outlined above. You retain the right to withdraw consent and modify your cookie preferences at any time through your account settings or browser controls, though such modifications may affect the functionality and personalisation of your gaming experience on our platform.